Thai Police Warn Restaurants of Fake Refund Requests

PHOTO: Thaipost

National —

The Cyber Crime Investigation Bureau (CCIB) warns restaurants of scammers who disguise themselves as customers and ask for refunds via food delivery apps.

CCIB spokesman Pol. Col. Krishna Pattanacharoen said scammers are taking advantage of the widespread usage of food delivery applications in Thailand.

These scammers impersonate customers and deceive unaware restaurants by requesting refunds, claiming they did not receive the right order.

Pol. Col. Krishna said this kind of scam is getting more prevalent based on the number of online complaints that the CCIB receives. According to the statistics from March 1st, 2022, to June 5th, 2023, there have been 9,768 reported cases of such fraudulent activities, accounting for 3.58% of the total reported online crime cases and incurring a damage of 351 million baht.

According to Pol. Col. Krishna, those involved in this kind of scam are liable to imprisonment of no more than five years and a fine of no more than 100,000 baht or both. They also violate the computer crimes act which carries a fine of no more than 100,000 baht and an imprisonment of no more than five years or both.

Pol. Col. Krishna urges restaurant operators to take precautions when suspicious individuals ask for a refund, especially online, even for small amounts.

The original version of this article appeared on our sister website, The Pattaya News, owned by our parent company TPN media.


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Goongnang Suksawat
Goong Nang is a News Translator who has worked professionally for multiple news organizations in Thailand for many years and has worked with The Pattaya News for more than four years. Specializes primarily in local news for Phuket, Pattaya, and also some national news, with emphasis on translation between Thai to English and working as an intermediary between reporters and English-speaking writers. Originally from Nakhon Si Thammarat, but lives in Phuket and Krabi except when commuting between the three.